FAQ’s

General FAQ’s

Te Pae Christchurch Convention Centre
188 Oxford Terrace, Christchurch Central City, Christchurch, New Zealand
The venue caters to allergen requirements. Upon registering, please specify your dietary needs in the special dietary requirements box. Additionally, the venue will make every effort to accommodate for non-allergy dietary requirements, though full catering cannot be ensured.
Yes, all accommodation requirements are to be booked by the delegates themselves. Refer to Accommodation Page.
Dress comfortably and wear shoes that are good for walking. Due to the size of the conference, the rooms are usually quite spread out. January is summer here, but we can have four seasons in one day! Always a good idea to bring a jacket.
Yes, free wifi is available within the venue.
Networking with other symposium delegates is available through the conference app which will be open to all registered attendees approximately one week prior to the start of the conference. From the app you will have access to a list of registered attendees who have opted into the networking platform. The delegate list is searchable by a number of different criteria.
There is no carpark located at Te Pae Christchurch. There are however secure parks are located in close proximity to the venue.
Please refer to map.

Attendance to all plenary and concurrent sessions, daily catering (morning tea, lunch and afternoon tea), one gala dinner ticket, admission to NZSVO lounge and did we mention the networking and learning! Tastings, Monday night social function, and extra sessions are an additional purchase.
You can pay by credit card (MasterCard or Visa).
Shared registrations are not permitted.
Should you need to cancel your registration for any reason, you may reassign your registration to another person. If you are unable to arrange a replacement, a full refund less an administration charge of $100.00 will be made providing notification is received by 30 November 2025, after this date refunds will be at the discretion of the Organising Committee.
No discounts apply to early-bird registration pricing.
Yes, registrations are accepted onsite, however we encourage you to register early to receive valuable conference information, and it allows us to account for accurate numbers in catering.
You will receive an email (to the email address you provided) saying you are registered and a link back to your registration details.